Privacy policy

Last updated: 2026

Columbia Ballroom (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit TheColumbiaBallroom.com and how we use it.

Information we collect

We collect information you voluntarily provide when you contact us or submit an inquiry — such as your name, email address, phone number, event date, guest count, and any details you include in your message. We also automatically collect standard technical and usage data (such as your browser type, device, pages visited, and general location) through cookies and analytics tools.

Cookies & analytics

Our website uses cookies and similar technologies to keep the site working properly and to understand how visitors use it. We use Google Tag Manager and Google Analytics to measure traffic and improve the site. You can control or disable cookies through your browser settings; some features may not function as intended if cookies are disabled.

Third-party services

We use trusted third-party services to operate parts of our site — including an embedded availability calendar, an embedded inquiry form, and links to social media and wedding directories such as The Knot and WeddingWire. Our inquiry form is powered by Dubsado, our booking and client-management provider, which uses Stripe for secure payment and fraud-prevention services; when you load the form, Stripe may set a cookie. These providers may collect information in accordance with their own privacy policies, which we encourage you to review.

How we use your information

We use the information you provide to respond to inquiries, schedule tours, plan and coordinate events, and communicate with you about your celebration. We use analytics data to improve our website and services. We do not sell your personal information.

Data retention & security

We retain inquiry and event information for as long as necessary to serve you and to meet our business and legal obligations. We take reasonable measures to protect your information, though no method of transmission over the internet is completely secure.

Your choices

You may request access to, correction of, or deletion of the personal information you have shared with us by contacting us using the details below.

Contact us

Questions about this policy? Email info@thecolumbiaballroom.com or call/text 440-310-6292.

This policy is provided as a general template and should be reviewed by your legal counsel to ensure it accurately reflects your practices and complies with applicable laws.